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5.0 on Clutch OpenAI Select Partner

AI Engineering Services

AI Agent Development Company in India

An AI agent does more than answer: it plans steps, uses your tools and completes a task, such as qualifying a lead, updating a record or preparing a report. We build agents with clear limits, human approval where it matters and a log of every action.

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What
AI Agent Development Company in India, run by Creuto.
Where
Headquartered in Bhubaneswar, Odisha, India, working with clients across India and in the US, UK, Australia and Vietnam.
Recognition
Ranked #1 software development company in Odisha on GoodFirms (October 2026), OpenAI Select Partner, 5.0 on Clutch from 16 verified reviews.
Who leads it
Founder and CEO Nihar Ranjan Rout: 8+ years in product, 50+ products shipped.
How it starts
A free 30-minute call, a written proposal within 24 hours, a PRD, then a first working version in about 4 weeks.

What our AI agent development services cover

  • Sales and lead agents

    Agents that qualify enquiries, update the CRM and book follow-ups.

  • Support agents

    Agents that answer, look up orders, raise tickets and hand over to a person when needed.

  • Operations and back-office agents

    Invoice checks, data entry, reconciliation and report preparation across your systems.

  • Tool and API integration

    Secure connections to your CRM, ERP, helpdesk, email, calendar and databases.

  • Approvals, limits and audit logs

    Human sign-off for sensitive actions, spending limits and a record of everything the agent did.

Key features we build into AI agent development projects

  • Multi-step task handling

    Agents that plan and complete several steps, not just reply.

  • Connected to your tools

    CRM, ERP, helpdesk, email, calendar and databases through secure APIs.

  • Human approval

    Sign-off required for payments, deletions and other sensitive actions.

  • Guardrails and limits

    Allowed tools, spending caps and clear stop conditions.

  • Full action log

    A record of every step for review and audit.

  • WhatsApp and voice channels

    Agents that work in WhatsApp chats or on phone calls where it helps.

How we approach AI Agent Development

We map the process step by step with the people who do it today, then decide which steps the agent may take alone and which need approval. The agent gets only the tools and permissions that process needs, every action is logged, and we run it as a pilot with human review before it works unattended.

When this is a good fit

A good fit when

  • A repetitive process takes several steps across different tools.
  • You want automation that can handle variation, not just fixed rules.
  • You need control: approvals, limits and a clear record of what was done.

Why choose Creuto for AI agent development

  • Founder-led from day one

    You speak with Nihar Ranjan Rout, who scopes and leads your AI agent development project, not a sales team.

  • A written plan before code

    A proposal within 24 hours of the first call, then a PRD that fixes scope, priorities and milestones.

  • Working software early

    A first working version in about 4 weeks, then improvements in milestones you can see and test.

  • Recognised by clients

    Ranked #1 software development company in Odisha on GoodFirms, OpenAI Select Partner, 5.0 on Clutch from 16 verified reviews.

How an engagement works

  1. 01

    Scope

    A free strategy call, then a clear proposal with scope and priorities.

  2. 02

    Plan

    A PRD and, where useful, a clickable prototype before building starts.

  3. 03

    Build

    An in-house team builds in stages, with demos along the way.

  4. 04

    Launch and improve

    Release, then keep improving with the people who built it.

Technology we use for AI agent development

  • OpenAI
  • Python
  • Node.js
  • PostgreSQL
  • Redis
  • React
  • AWS

See the full technology stack

Products we have built

How we keep quality and security high

  • Code review on every change

    A second engineer reviews code before it is merged.

  • Testing before each release

    Key flows tested on real devices and browsers, with automated checks where they pay off.

  • Security basics built in

    Access control, encrypted connections and secrets kept out of code from the first sprint.

  • Staged releases

    Changes go to a staging environment for your review before they reach users.

  • Documentation

    Setup notes and decisions written down, so your team or any future team can maintain the product.

  • Support after launch

    A 60-day warranty after launch, then an agreed plan for maintenance and new work.

More in AI Engineering Services

Industries we build this for

Questions about AI Agent Development

Are you an AI agent development company in India?

Yes. Creuto is a founder-led software, mobile app and AI development company in India, headquartered in Bhubaneswar. We provide AI agent development services for startups and businesses across India and abroad, and you work with Nihar Ranjan Rout directly, starting with a free 30-minute call.

What is the difference between an AI agent and a chatbot?

A chatbot answers questions. An AI agent can also take actions, such as updating a record, sending an email or creating a ticket, by using your tools within limits you set.

Are AI agents safe to use in a business?

Yes, when they are designed with limits. We restrict which tools an agent can use, require approval for sensitive actions and log every step for review.

Where should we start with AI agents?

Start with one well-defined process with a clear success measure, run it as a pilot with human review, and expand once it proves reliable. Our guide to AI agents for business covers practical use cases.

How much do AI agent development services cost?

It depends on scope, platforms and integrations. Use the free app timeline calculator to see how long it takes, or book a call and get a written proposal within 24 hours.

How long does it take to build an AI agent?

A pilot for one process can be running in a few weeks. We start narrow, measure results with your team and widen the agent's responsibilities step by step.

Can an AI agent work with our CRM or ERP?

Yes. We connect agents to your CRM, ERP and other systems through their APIs, with permissions limited to what the process needs.

What happens when the agent is unsure?

It stops and asks a person, following rules we agree with you, rather than guessing.

Do you sign an NDA before we share our idea?

Yes. We sign an NDA before discovery, so you can share your idea, data and plans openly.

What happens after the AI agent development project launches?

There is a 60-day warranty after launch for fixes. After that we agree a support plan covering updates, monitoring and new features.

Do you work with clients outside India?

Yes. We work with clients across India and in the US, UK, Australia and Vietnam, with calls planned around your working day.

Guides on this topic

Who you’ll work with: Nihar Ranjan RoutFounder & CEO of Creuto. 8+ years in product, 50+ products shipped. Read the story

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