AI Engineering Services
Generative AI
Generative AI can draft, summarise, translate and answer. Used carelessly it also invents things. We build generative features with the checks, sources and limits that make them safe to put in front of customers.
What we build
Content and drafting tools
Generate first drafts of emails, reports, listings or descriptions for people to review.
Summarisation
Condense long documents, calls and threads into short, accurate summaries.
Retrieval-augmented generation
Answers grounded in your own documents, with citations back to the source.
Guardrails and review
Rules, filters and human review steps for output that matters.
Evaluation
Test sets and scoring so quality is measured, not assumed, as models and prompts change.
How we approach Generative AI
We ground generative features in your own content wherever accuracy matters, show the sources, and test with a fixed set of real questions that we re-run whenever a model or prompt changes. High-stakes outputs go through a human review step. We also set limits and logging, so cost, quality and misuse can be seen and controlled.
When this is a good fit
A good fit when
- People spend hours drafting or summarising similar content.
- You want customer-facing AI that stays on topic and cites sources.
- You need to control cost and quality as usage grows.
How an engagement works
- 01
Scope
A free strategy call, then a clear proposal with scope and priorities.
- 02
Plan
A PRD and, where useful, a clickable prototype before building starts.
- 03
Build
An in-house team builds in stages, with demos along the way.
- 04
Launch and improve
Release, then keep improving with the people who built it.
Questions about Generative AI
Which models do you use?
Models from OpenAI, Anthropic, Google and open-source options, chosen for quality, cost, privacy needs and where the data is allowed to go.
How do you keep outputs accurate?
We ground answers in your documents, show sources, test against known questions and add checks that refuse to answer when evidence is weak.
Can we use our own private data safely?
Yes. We design access controls so people only get answers from documents they are allowed to see, and agree provider terms on data use up front.
Have a product in mind?
Tell me what you want to build. The first call is free, and you speak with me directly.